Why Chargebacks Aren’t the Best Option for Either of Us

Chargebacks can create unnecessary complications for both you and us. If you’re looking to get a refund, the simplest way is to just reach out by email—we’re here to help and want to make the process smooth for you.

It’s also helpful to provide a reliable email address for any communication with our Support Team, so you won’t miss any important updates.

In the event that a chargeback is issued, we may need to take certain steps:

• If there are any signs of fraud, we’re obligated to file a report with the FBI’s Internet Crime Complaint Center (IC3) and the Better Business Bureau (BBB).
• We may also need to consider legal options to recover the transaction amount.